Question Stream Beta Launch

Question Stream is now in private beta testing! This new feature, which will soon to be a staple at Fairing, will change the way you converse with your customers. Think of Question Stream as an always on data source, akin to your Google Analytics data. Here are a few things you can now do with this new feature:

1.) Ask multiple questions

By asking multiple questions, you can gain insight not only into attribution, but conduct customer research, segmentation, CRO, etc.!

2.) Follow your customer with questions in their next purchase

By having multiple questions in your Question Stream, customers will pick up right where they left off. For example, if a customer leaves midway through your stream of questions, the next time they place an order, the last question and didn't complete will appear.

3.) Target how frequently you ask a specific question

You can now choose how often you want to show each specific question. You can either always ask a question or ask a question until the customer answers it. This will avoid the issue of unnecessary redundancy for a question if they have already answered a question!

For access to this feature, contact support!