Analytics

Responses

The responses number represents the total of all of the responses received for the question where the order was placed in the specificied date range. The date range filters on the order created at date.

Views

When our scripts load, we will count it as a view. However, a view will only count once per question, which means if a customer keeps going back to the confirmation page via a link in the order or shipping confirmation email, it will not keeping counting views for the question that is being presented.

Response Rate

Response rate is Responses/Views*100 for the specified date range.

Count

The "Count" column shows the count of responses that specific response received.

Percent

The "Percent" column shows the percentage of responses that specific response received out of the total responses received.

Revenue

The "Revenue" column shows the total amount in the shop's currency related to the specific response. We take the order total of each purchase that corresponds to a specific response, and find the sum in the shop's currency.

AOV

The "AOV" (Average Order Value) column shows the average order total for each response (Revenue/Count).

Extrapolated Count & Revenue

See Extrapolation.

Original & Delta

See Response Recategorization.