This criteria allows you to target questions based on specific products purchased. Product search is on Product Title; Product Type and Product ID are viewable in the pop out modal, but cannot be searched on. At launch, the targeting works as follows:
- No products selected: your question will be shown to all customers, regardless of what products they purchased.
- One product selected: your question will only be shown to customers who bought that specific product.
- More than one product selected: your question will be shown to customers who bought any of the products selected (customer does not need to buy ALL products selected).
To access this targeting setting, Fairing must be granted access to read products. You will be prompted to do so in question edit under the product targeting section. Clicking 'Grant Permission' will route you to Shopify to update the permission access for Fairing.
Updated 6 months ago