Customer Location

Target by geography

This criteria allows you to target questions based on the Billing Address of your customer. You have the ability to either include specific locations to target or exclude specific locations to target. Geography targeting is currently available at either the Country, US state or Canadian province level. At launch, the targeting works as follows:

• All locations: your question will be shown to all customers, regardless of where the customer is located.
• Include specific locations: your question will only be shown to customers with a Billing Address in the specific location(s) selected.
• Exclude specific locations: your question will be shown to all customers EXCEPT the customers with a Billing Address in the specific location(s) selected.