Segment
Send events to Segment when you receive Question Stream responses.
Segment is a popular Customer Data Platform (CDP) used by over 25,000 businesses to "collect, clean, and activate their data".
How it works
When your customer answers a question, we send the following payload to your Segment account. This data can then be sent to your data warehouse for further analysis and integration.
{
"type": "track",
"event": "Fairing: Responded to Question",
"userId": customer_id,
"properties": {
available_responses: available_responses,
clarification_question: clarification_question,
order_id: order_id,
other: other,
question: question,
question_id: question_id,
referring_question: referring_question,
referring_question_id: referring_question_id,
referring_question_response: referring_question_response,
response: other && other_response || response,
response_id: response_id
}
}
Set Up
To enable your Fairing Segment integration, follow the steps in the below video:
Updated almost 2 years ago