Creating & Editing Questions

Question Stream™ introduces 3 types of questions: single response, multi-response, and open-ended.

With the launch of Question Stream™, you can now ask three different question types: single response, multi-response, and open-ended.


Question Stream supports three different types of questions.

Adding A New Question

To add a new question to your Question Stream. Simply click "New Question" on your Question Stream page.


Add a new question to your question stream.

Types of Quesitons

Single Response

A single response question forces the customer to make one choice. You can add Response Clarification (2-step) follow-up questions to this question type.


Single Response Question Example


A multi-response question allows the customer to submit multiple choices.


Multi-response Question Example


An open-ended response allows the customer to write in their own response.


Open-ended question example

Did this page help you?