With the launch of Question Stream™, you can now ask three different question types: single response, multi-response, and open-ended.
To add a new question to your Question Stream. Simply click "New Question" on your Question Stream page.
A single response question forces the customer to make one choice. You can add Response Clarification (2-step) follow-up questions to this question type.
A multi-response question allows the customer to submit multiple choices.
An open-ended response allows the customer to write in their own response.
Updated 12 months ago