Creating & Editing Questions

Question Stream™ introduces 3 types of questions: single response, multi-response, and open-ended.

With the launch of Question Stream™, you can now ask three different question types: single response, multi-response, and open-ended.

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Question Stream supports three different types of questions.

Adding A New Question

To add a new question to your Question Stream. Simply click "New Question" on your Question Stream page.

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Add a new question to your question stream.

Types of Quesitons

Single Response

A single response question forces the customer to make one choice. You can add Response Clarification (2-step) follow-up questions to this question type.

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Single Response Question Example

Multi-Response

A multi-response question allows the customer to submit multiple choices.

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Multi-response Question Example

Open-Ended

An open-ended response allows the customer to write in their own response.

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Open-ended question example